INTEGRITY HEMPCEUTICALS Policies and Procedures
1.1 – Policies and Compensation Plan Incorporated into Sales Representatives Agreement
These documents are incorporated by reference into the INTEGRITY HEMPCEUTICALS Sales Representatives Agreement (all in their current form and as amended by INTEGRITY HEMPCEUTICALS).
1.2 – Purpose of Policies
INTEGRITY HEMPCEUTICALS is a direct sales company that markets products through direct sales as well as Sales Representatives. It is important to understand that your success and the success of your fellow Sales Representatives depends on the professionalism of those who market our services. To clearly define the relationship that exists between Sales Representatives and INTEGRITY HEMPCEUTICALS, and to explicitly set a standard for acceptable business conduct, INTEGRITY HEMPCEUTICALS has established the Agreement. INTEGRITY HEMPCEUTICALS Sales Representatives are required to comply with all of the provisions set forth in the Agreement, which INTEGRITY HEMPCEUTICALS may amend at its sole discretion from time to time, as well as with all federal, state and local laws governing their INTEGRITY HEMPCEUTICALS business and their conduct. Because you may be unfamiliar with many of these standards of practice, it is very important that you read and abide by the Agreement. Please review the information in this document carefully. It explains and governs the relationship between you, as an independent contractor, and the Company. If you have any questions regarding any policy or rule, do not hesitate to seek an answer from the INTEGRITY HEMPCEUTICALS corporate office.
1.3 – Changes to the Agreement
Because laws and the business environment periodically change, INTEGRITY HEMPCEUTICALS reserves the right to amend the Agreement, compensation plan, product availability and its prices at its sole and absolute discretion. This provision does NOT apply to the arbitration clause, which can only be modified via mutual consent.
By signing the Sales Representatives Agreement, a Sales Representatives agrees to abide by all amendments or modifications that INTEGRITY HEMPCEUTICALS elects to make. Amendments shall be effective 30 days after publication of notice of amendments in official INTEGRITY HEMPCEUTICALS materials. The Company shall provide or make available to all Sales Representatives a complete copy of the amended provisions by one or more of the following methods:
(a) posting on the Company’s official website; (b) electronic mail (email); (c) inclusion in Company periodicals; (d) inclusion with commissions or bonus checks; or (e) special mailings.
The continuation of a Sales Representatives’ INTEGRITY HEMPCEUTICALS business or a Sales Representatives’ acceptance of bonuses or commissions constitutes acceptance of any and all amendments.
INTEGRITY HEMPCEUTICALS reserves the right to terminate all Sales Representatives Agreements with 30 days prior notice.
1.4 – Delays
INTEGRITY HEMPCEUTICALS shall not be responsible for delays or failures in performance of its obligations when performance is made commercially impracticable due to circumstances beyond its reasonable control. This includes, without limitation, strikes, labor difficulties, riot, war, fire, death, curtailment of a party’s source of supply, government decrees or orders, and acts of God.
1.5 – Policies and Provisions Severable
If any provision of the Agreement, in its current form or as may be amended, is found to be invalid, or unenforceable for any reason, only the invalid portion(s) of the provision shall be severed and the remaining terms and provisions shall remain in full force and effect and shall be construed as if such invalid or unenforceable provision never comprised a part of the Agreement.
1.6 – Waiver
INTEGRITY HEMPCEUTICALS never gives up its right to insist on compliance with the Agreement and with the applicable laws governing the conduct of a business. No failure of INTEGRITY HEMPCEUTICALS to exercise any right or power under the Agreement or to insist upon strict compliance by a Sales Representatives with any obligation or provision of the Agreement, and no custom or practice of the parties at variance with the terms of the Agreement, shall constitute a waiver of INTEGRITY HEMPCEUTICALS’s right to demand exact compliance with the Agreement. Waiver by INTEGRITY HEMPCEUTICALS can be affected only in writing by an authorized officer of the Company. INTEGRITY HEMPCEUTICALS’s waiver of any particular breach by a Sales Representatives shall not affect or impair INTEGRITY HEMPCEUTICALS’s rights with respect to any subsequent breach, nor shall it affect in any way the rights or obligations of any other Sales Representatives.
SECTION 2 – BECOMING A SALES REPRESENT A TIVES
2.1 – Requirements to Become a Sales Representatives –
To become a INTEGRITY HEMPCEUTICALS Sales Representatives, each applicant must:
a) Be at least 18 years of age;
b) Reside in the 50 United States, Territories, or Countries officially opened by the Company;
c) Have a valid Social Security or Tax ID number;
d) Submit an accepted INTEGRITY HEMPCEUTICALS Sales Representatives Application and Agreement.
The Company reserves the right to reject any applications for a new Sales Representatives or applications for renewal.
The Company reserves the right to reject, in its sole and absolute discretions, any applications for a new Sales Representatives or applications for renewal.
2.2 – Renewals and Expiration of the Sales Representatives Agreement
If the Sales Representatives allows his or her position to expire due to nonpayment, the Sales Representatives will lose any and all rights to his or her downline organization unless the Sales Representatives re-activates within 30 days following the expiration of the agreement. If the former Sales Representatives re-activates within the 30-day time limit, the Sales Representatives will resume the rank and position held immediately prior to the expiration of the Sales Representatives agreement.
However, such Sales Representatives’ payout level will not be restored unless he or she qualifies at that payout level in the new month. The Sales Representatives is not eligible to receive commissions for the time period that the Sales Representatives’ Sales Representativeship was expired.
Any Sales Representatives who was terminated or whose agreement has expired and lapsed the 30-day grace period is not eligible to reapply for a INTEGRITY HEMPCEUTICALS business for 3 months following the expiration of the Sales Representatives agreement.
2.3 – Sales Representatives Benefits
Once a Sales Representatives Application and Agreement has been accepted by INTEGRITY HEMPCEUTICALS, the following benefits are available to the new Sales Representatives.
2.3.1 – Sales Representatives that enroll in INTEGRITY HEMPCEUTICALS are allowed to:
a) Sell INTEGRITY HEMPCEUTICALS products to retail customers and receive profit from these sales
b) Receive periodic INTEGRITY HEMPCEUTICALS literature and other INTEGRITY HEMPCEUTICALS communications
c) Build a network of Sales Representatives and participate in the INTEGRITY HEMPCEUTICALS Compensation
SECTION 3 – CODE OF ETHICS
INTEGRITY HEMPCEUTICALS has made a commitment to provide the finest direct sales experience backed by impeccable service to its Sales Representatives. In turn, INTEGRITY HEMPCEUTICALS expects INTEGRITY HEMPCEUTICALS Sales Representatives to reflect that image in their relationships with Customers and fellow Sales Representatives.
As a INTEGRITY HEMPCEUTICALS Sales Representatives, you are expected to operate your business according to the highest standards of INTEGRITY HEMPCEUTICALS and fair practice. Failure to comply with the Code of Ethics can result in your termination as a INTEGRITY HEMPCEUTICALS Sales Representatives. The Code of Ethics, therefore, states:
As a Sales Representatives:
a) I will conduct my business in an honest and ethical manner at all times.
b) I will make no representations about the benefits associated with INTEGRITY HEMPCEUTICALS and INTEGRITY HEMPCEUTICALS
brands other than those contained in officially approved corporate literature, official website and
c) I will provide support and encouragement to my customers to ensure that their experience with
INTEGRITY HEMPCEUTICALS is a successful one.
d) I will motivate and actively work with Sales Representatives of my downline organization to help
them build their INTEGRITY HEMPCEUTICALS business. I understand that that this support is critical to each Brand
Ambassador’s success with INTEGRITY HEMPCEUTICALS.
e) I will refrain from exaggerating my personal income or the income potential in general, and will
disclose and stress to Sales Representatives candidates the level of effort and commitment required
to succeed in the business.
f) I will refrain from exaggerating my earned rank or title as a Sales Representatives, and will disclose
and stress to Sales Representatives candidates the level of effort and commitment required to succeed in the business.
g) I will not abuse the goodwill of my association with INTEGRITY HEMPCEUTICALS to further or promote other business interests (particularly those which may be competitive to INTEGRITY HEMPCEUTICALS) without the prior written consent of INTEGRITY HEMPCEUTICALS.
h) I will not make disparaging remarks about other products, services, Sales Representatives, or companies; likewise, I will not willfully denigrate the activities or personalities of fellow INTEGRITY HEMPCEUTICALS Sales Representatives.
i) I will abide by all of the Policies and Procedures of INTEGRITY HEMPCEUTICALS as included herein, or as may be amended from time to time.
j) I will not make any payment(s) or promise to pay any prospective or existing Sales Representatives in return for such Sales Representatives’ enrollment, continued enrollment, or team building or recruiting activities with INTEGRITY HEMPCEUTICALS.
SECTION 4 – OPERATING A INTEGRITY HEMPCEUTICALS BUSINESS
4.1 – Adherence to the INTEGRITY HEMPCEUTICALS Compensation Plan
Sales Representatives must adhere to the terms of the INTEGRITY HEMPCEUTICALS Compensation Plan as set forth in official INTEGRITY HEMPCEUTICALS literature.
Sales Representatives shall not offer the INTEGRITY HEMPCEUTICALS opportunity through, or in combination with, any other system, program or method of marketing other than that specifically set forth in official INTEGRITY HEMPCEUTICALS literature. Sales Representatives shall not require or encourage other current or prospective customers or Sales Representatives to participate in INTEGRITY HEMPCEUTICALS in any manner that varies from the program as set forth in official INTEGRITY HEMPCEUTICALS literature. Sales Representatives shall not require or encourage other current or prospective customers or Sales Representatives to execute any agreement or contract other than official INTEGRITY HEMPCEUTICALS agreements and contracts in order to become a INTEGRITY HEMPCEUTICALS Sales Representatives. Similarly, Sales Representatives shall not require or encourage other current or prospective customers or Sales Representatives to make any purchase from, or payment to, any individual or other entity to participate in the INTEGRITY HEMPCEUTICALS Compensation Plan other than those purchases or payments identified as recommended or required in official INTEGRITY HEMPCEUTICALS literature.
4.2 – Bonus Buying Prohibited
Bonus buying is strictly and absolutely prohibited. “Bonus buying” includes:
a) the enrollment of individuals without their knowledge and agreement and/or without execution of a Sales Representatives Application;
b) the fraudulent enrollment of an individual as a Sales Representatives or merchant;
c) the enrollment or attempted enrollment of non-existent individuals as Sales Representatives or
d) the use of a credit card by or on behalf of a Sales Representatives or merchant when the Brand
Ambassador or customer is not the account holder of such credit card;
e) purchasing INTEGRITY HEMPCEUTICALS products on behalf of another Sales Representatives, or under another
Sales Representatives’ ID number, to qualify for commissions or bonuses.
4.3 – Business Entities
A Partnership, LLC or Corporation may hold a Sales Representatives business upon completion of the Sales Representatives Application form, and providing on that form in the appropriate space, a Federal tax ID number. However, an individual may not participate in more than one (1) Sales Representatives business of any kind. The person signing the application on behalf of a business entity must have the authority of said entity for entering into the transaction. In addition, by signing as a business entity, you certify that no person with an interest of debt or equity in the business has had an interest in a Sales Representatives business in INTEGRITY HEMPCEUTICALS within six (6) months of the date of signature.
4.4 – Changes to a INTEGRITY HEMPCEUTICALS Business
4.4.1 – Change of Address, Telephone, or Email
Each Sales Representatives must immediately notify INTEGRITY HEMPCEUTICALS of all changes to the information contained in his or her Sales Representatives Application and Agreement. Sales Representatives may modify their existing Sales Representatives Agreement Form by submitting a written request and appropriate supporting documentation.
To ensure timely delivery of products, support materials and commission checks, it is critically important that INTEGRITY HEMPCEUTICALS’s files are current. Sales Representatives planning to move should update their personal information via their INTEGRITY HEMPCEUTICALS Sales Representatives Back Office or email their new address and telephone numbers to the INTEGRITY HEMPCEUTICALS corporate office at . To guarantee proper delivery, two weeks advance notice to INTEGRITY HEMPCEUTICALS is recommended on all changes.
Name change requests will be processed as Sale, Transfer, or Assignment of INTEGRITY HEMPCEUTICALS Business per section 4.26 of these Policies and Procedures.
4.4.2 – Change of Sponsor
To protect the INTEGRITY HEMPCEUTICALS of all marketing organizations and safeguard the hard work of all Sales Representatives, INTEGRITY HEMPCEUTICALS does not allow changes in sponsorship for active Sales Representatives. Maintaining INTEGRITY HEMPCEUTICALS sponsorship is critical for the success of every Sales Representatives and marketing organization. Accordingly, the transfer of a INTEGRITY HEMPCEUTICALS business from one sponsor to another is not permitted.
Exception – A request for a change in sponsor, due to INTEGRITY HEMPCEUTICALS error, as determined by INTEGRITY HEMPCEUTICALS, will be accepted within 45 days of completion of the application.
4.4.3 – Cancellation and Re-application
A Sales Representatives may change organizations by voluntarily cancelling his or her INTEGRITY HEMPCEUTICALS Agreement and remaining inactive (i.e., no purchases of INTEGRITY HEMPCEUTICALS products for resale; no sales of INTEGRITY HEMPCEUTICALS products; no sponsoring; and no attendance at any INTEGRITY HEMPCEUTICALS functions, participation in any other form of Sales Representatives activity, or operation of any other INTEGRITY HEMPCEUTICALS business) for 6 full calendar months.
Following the 6-calendar month period of inactivity, the former Sales Representatives may reapply under a new sponsor. However, the former Sales Representatives will permanently lose any and all right to their former Sales Representatives downline organization.
In the event that a Sales Representatives does not notify INTEGRITY HEMPCEUTICALS of their intent to cancel his or her INTEGRITY HEMPCEUTICALS Agreement, 6 months of inactivity will be considered as that intent to cancel, after which they may reapply under a new sponsor.
4.5 – Unauthorized Claims and Actions
4.5.1 – Indemnification
A Sales Representatives is fully responsible for all of his or her verbal and written statements made regarding INTEGRITY HEMPCEUTICALS products, services, and the Compensation Plan that are not expressly contained in official INTEGRITY HEMPCEUTICALS materials. Sales Representatives agree to indemnify INTEGRITY HEMPCEUTICALS and INTEGRITY HEMPCEUTICALS’ directors, officers, employees, agents and affiliates, and hold them harmless from any and all liability, including judgments, civil penalties, refunds, attorney fees, court costs or lost business incurred by INTEGRITY HEMPCEUTICALS as a result of the Sales Representatives’ unauthorized representations or actions. This provision shall survive the termination of the Sales Representatives Agreement.
4.5.2 – Income Claims
In an effort to conduct best business practices, INTEGRITY HEMPCEUTICALS has developed the INTEGRITY HEMPCEUTICALS Compensation Plan. The INTEGRITY HEMPCEUTICALS Compensation Plan is designed to convey truthful, timely, and comprehensive information regarding the income that INTEGRITY HEMPCEUTICALS Sales Representatives earn. In order to accomplish this objective, a copy of the INTEGRITY HEMPCEUTICALS Compensation Plan must be presented to all prospective Sales Representatives.
A copy of the INTEGRITY HEMPCEUTICALS Compensation Plan must be presented to a prospective Sales Representatives anytime compensation is presented or discussed, or any type of income claim or earnings representation is made.
4.6 – Conduct at INTEGRITY HEMPCEUTICALS Events
4.6.1 – No Selling or Recruiting at INTEGRITY HEMPCEUTICALS Events
Selling and recruiting at INTEGRITY HEMPCEUTICALS events is not permitted. These activities take away from the primary focus of the event, and can negatively reflect on the professional image of INTEGRITY HEMPCEUTICALS as a company. You may, however, offer a business card and/or catalog.
4.6.2 – No Selling or Recruiting for other Companies at INTEGRITY HEMPCEUTICALS Events
INTEGRITY HEMPCEUTICALS Sales Representatives shall not sell any products or recruit for any business during INTEGRITY HEMPCEUTICALS events. This restriction most specifically applies to sales and recruitment efforts for any other direct sales or marketing programs, regardless of the product category, including those that do not compete with INTEGRITY HEMPCEUTICALS’s product line.
4.7 – Conflicts of Interest
4.7.1 – Non-compete Policy
INTEGRITY HEMPCEUTICALS Sales Representatives are free to participate in other multilevel or network marketing business ventures or marketing opportunities (collectively “network marketing”), with the exception of those products in the same generic category as a INTEGRITY HEMPCEUTICALS product that is deemed to be competing. Sales Representatives may not display INTEGRITY HEMPCEUTICALS products with any other products or services in a fashion that might in any way confuse or mislead a prospective customer, merchant or Sales Representatives into believing there is a relationship between the INTEGRITY HEMPCEUTICALS and non-INTEGRITY HEMPCEUTICALS products or services.
4.7.2 – Non-solicitation
During the term of this Agreement, Sales Representatives may not recruit other INTEGRITY HEMPCEUTICALS Sales Representatives or Merchants or customers for any other network marketing business. Following the cancellation of this Agreement, and for a period of one year thereafter, a former Sales Representatives may not recruit any INTEGRITY HEMPCEUTICALS Sales Representatives or customer for another network marketing business, with the exception of a Sales Representatives who was personally sponsored by the former Sales Representatives.
The Sales Representatives and Company recognize that because network marketing is conducted through networks of independent contractors dispersed across the entire United States and internationally, and business is commonly conducted via the Internet and telephone, an effort to narrowly limit the geographic scope of this non-solicitation provision would render it wholly ineffective. Therefore, the Sales Representatives and Company agree that this non-solicitation provision shall apply to all markets in which INTEGRITY HEMPCEUTICALS conducts business.
The term “recruit” means actual or attempted solicitation, enrollment, encouragement or effort to influence in any other way, either directly or through a third party, another INTEGRITY HEMPCEUTICALS Sales Representatives or customer to enroll or participate in another multilevel marketing, network marketing or direct sales opportunity. This conduct constitutes recruiting even if the Sales Representative’s actions are in response to an inquiry made by another Sales Representative or customer.
4.7.3 – Downline Activity (Genealogy) Reports
Downline Activity Reports made available for Sales Representatives access and viewing at INTEGRITY HEMPCEUTICALS’s official website are considered confidential. Sales Representatives access to their Downline Activity Reports is password protected. All Downline Activity Reports and the information contained therein are confidential and constitute proprietary information and business trade secrets belonging to INTEGRITY HEMPCEUTICALS. Downline Activity Reports are provided to Sales Representatives in the strictest of confidence and are made available to Sales Representatives for the sole purpose of assisting Sales Representatives in working with their respective Downline Organizations in the development of their INTEGRITY HEMPCEUTICALS business. Sales Representatives should use their Downline Activity Reports to assist, motivate and train their Downline Sales Representatives. The Sales Representatives and INTEGRITY HEMPCEUTICALS agree that, but for this agreement of confidentiality and nondisclosure, INTEGRITY HEMPCEUTICALS would not provide Downline Activity Reports to the Sales Representatives. A Sales Representatives shall not, on his or her own behalf, or on behalf of any other person, partnership, association, corporation or other entity:
a) Directly or indirectly disclose any information contained in any Downline Activity Report to any third party;
b) Directly or indirectly disclose the password or other access code to his or her Downline Activity Report;
c) Use the information to compete with INTEGRITY HEMPCEUTICALS or for any purpose other than promoting his or her INTEGRITY HEMPCEUTICALS business;
d) Recruit or solicit any Sales Representatives or Customer of INTEGRITY HEMPCEUTICALS listed on any report or in any manner attempt to influence or induce any Sales Representatives or customer of INTEGRITY HEMPCEUTICALS to alter their business relationship with INTEGRITY HEMPCEUTICALS;
e) Use or disclose to any person, partnership, association, corporation or other entity any information contained in any Downline Activity Report. Upon demand by the Company, any current or former Sales Representatives will return the original and all copies of Downline Activity Reports to the Company.
4.8 – Cross-Sponsoring
Actual or attempted cross-sponsoring is strictly prohibited. “Cross-sponsoring” is defined as the enrollment of an individual or entity that already has a current Customer, Merchant or Sales Representatives Agreement on file with INTEGRITY HEMPCEUTICALS, or who has had such an agreement within the preceding 6 calendar months, within a different line of sponsorship. The use of a spouse or relative’s name, trade names, assumed names or fictitious ID numbers to circumvent this policy is prohibited. Sales Representatives shall not demean, discredit or defame other INTEGRITY HEMPCEUTICALS Sales Representatives in an attempt to entice another Sales Representatives to become part of the first Sales Representatives’ marketing organization. If a prohibited organization transfer occurs, INTEGRITY HEMPCEUTICALS shall take disciplinary action against the Sales Representatives(s) who engaged, acquiesced and/or knowingly participated in the improper cross-sponsoring. However, it shall be entirely within INTEGRITY HEMPCEUTICALS’s discretion where in the genealogical structure, the cross-sponsored organization in question shall be placed or otherwise distributed.
Because equities often exist in favor of both upline organizations, SALES REPRESENTATIVES WAIVE ANY AND ALL CLAIMS AND CAUSES OF ACTION AGAINST THE COMPANY FOR ITS DECISION REGARDING THE FINAL DISPOSITION OR PLACEMENT OF THE CROSS- SPONSORED ORGANIZATION.
4.9 – Errors or Questions
If a Sales Representatives has questions about or believes any errors have been made regarding commissions, bonuses, Downline Activity Reports, or charges, the Sales Representatives must notify the Sales Representatives Care Department at INTEGRITY HEMPCEUTICALS’s headquarters in Miami, FL, in writing, within 15 days of the date of the purported error or incident in question. INTEGRITY HEMPCEUTICALS will not be responsible for any errors, omissions or problems not reported to the Company within 15 days.
4.10 – Sales Aids Optional
Sales Representatives are not required to carry sales aids. Sales Representatives who do so must make his or her own decision with regard to these matters. To ensure that Sales Representatives are not encumbered with Company Sales Aids, such Sales Aids may be returned to INTEGRITY HEMPCEUTICALS upon the Sales Representatives’ cancellation pursuant to the terms of Section 8.1.
4.11 – Governmental Approval or Endorsement
Neither federal nor state regulatory agencies or officials approve or endorse any direct selling program. Therefore, Sales Representatives shall not represent or imply that INTEGRITY HEMPCEUTICALS or its Compensation Plan have been “approved,” “endorsed” or otherwise sanctioned by any government agency.
4.12 – Holding Applications or Enrollments
Sales Representatives must not manipulate enrollments of new applicants or Merchant enrollments. All Sales Representatives Applications and Agreements and service orders must be sent within 72 hours from the time they are signed by a Sales Representatives or placed by a merchant.
4.13 – Identification
All Sales Representatives are required to provide their Social Security Number or Federal Tax Identification Number to INTEGRITY HEMPCEUTICALS on the Sales Representatives Application and Agreement.
Upon enrollment, the Company will provide a unique Sales Representatives Identification Number to the Sales Representatives by which he or she will be identified. This number will be used to place orders and track commissions and bonuses.
4.14 – Income Taxes
Each Sales Representatives is responsible for paying local, state and federal taxes on any income generated as a Sales Representatives. If a INTEGRITY HEMPCEUTICALS business is tax exempt, the Federal Tax Identification Number must be provided to INTEGRITY HEMPCEUTICALS. Every year, INTEGRITY HEMPCEUTICALS will provide IRS Form 1099 (non-employee compensation) earnings statement to each U.S. resident who (a) had earnings of over $600 in the previous calendar year or (b) made purchases during the previous calendar year in excess of $5,000 wholesale. INTEGRITY HEMPCEUTICALS cannot accept a tax- exempt certificate from a Sales Representatives who resides in a state where tax exempt status is not granted for Direct Sales businesses. Sales Representatives are encouraged to check with their state government before sending a form to INTEGRITY HEMPCEUTICALS.
4.15 – Independent Contractor Status
Sales Representatives are independent contractors and are not purchasers of a franchise or a business opportunity. The agreement between INTEGRITY HEMPCEUTICALS and its Sales Representatives does not create an employer/employee relationship, agency, partnership or joint venture between the Company and the Sales Representatives. Sales Representatives shall not be treated as an employee for his or her services or for federal or state tax purposes. All Sales Representatives are responsible for paying local, state and federal taxes due from all compensation earned as a Sales Representatives of the Company. The Sales Representatives has no authority (expressed or implied) to bind the Company to any obligation. Each Sales Representatives shall establish his or her own goals, hours, and methods of sale, so long as he or she complies with the terms of the Sales Representatives Agreement Form, these Policies and Procedures, and applicable laws.
The name of INTEGRITY HEMPCEUTICALS and other names as may be adopted by INTEGRITY HEMPCEUTICALS are proprietary trade names, trademarks and service marks of INTEGRITY HEMPCEUTICALS. As such, these marks are of great value to INTEGRITY HEMPCEUTICALS and are supplied to Sales Representatives for their use only in an expressly authorized manner. Use of the INTEGRITY HEMPCEUTICALS name on any item not produced by the Company is prohibited except as follows: Sales Representatives’ Name Independent INTEGRITY HEMPCEUTICALS Sales Representatives.
All Sales Representatives may list themselves as an “Independent INTEGRITY HEMPCEUTICALS Sales Representatives” in the residential telephone directory (“white pages”) under their own name. Sales Representatives may not place telephone directory display ads in the classified directory (“Yellow Pages”) using INTEGRITY HEMPCEUTICALS’s name or logo.
Advertising is not limited to print media; it also includes Internet advertising and other forms of advertising. It is prohibited for a Sales Representatives to use an Internet or email address that utilizes the trade name INTEGRITY HEMPCEUTICALS, or includes INTEGRITY HEMPCEUTICALS in a portion of the address. It is also prohibited for a Sales Representatives to use any website materials on a website that references or relates to INTEGRITY HEMPCEUTICALS that is not authorized in writing by INTEGRITY HEMPCEUTICALS.
4.16 – Media, Internet and Third-Party Website Restrictions
4.16.1 – INTEGRITY HEMPCEUTICALS Trademark
A Sales Representatives may not use or attempt to register any of INTEGRITY HEMPCEUTICALS’s trade names, trademarks, service names, service marks, product names, URLs, advertising phrases, the Company’s name or any derivative thereof, for any purpose including, but not limited to, Internet domain names (URL), third party websites, email addresses, web pages, or blogs.
4.16.2 – News Media
A Sales Representatives may not represent INTEGRITY HEMPCEUTICALS to any media news or in any way present themselves as a INTEGRITY HEMPCEUTICALS spokesperson. This includes, but is not limited to, news, television specials, radio shows, and other media outlets.
Any requests received must be directed back to INTEGRITY HEMPCEUTICALS Corporate.
4.16.3 – Web Content
As part of a Sales Representatives’ annual agreement, INTEGRITY HEMPCEUTICALS has provided each of its Sales Representatives a company-approved, replicated website so that they may promote their INTEGRITY HEMPCEUTICALS business. These websites can be personalized with the Sales Representatives’ message and the Sales Representatives’ contact information, and seamlessly link directly to the official INTEGRITY HEMPCEUTICALS website giving the Sales Representatives a professional and Company-approved presence on the Internet. If a Sales Representatives desires to independently design a website that uses the names, logos, or product descriptions of INTEGRITY HEMPCEUTICALS or otherwise promote (directly or indirectly) INTEGRITY HEMPCEUTICALS products or the INTEGRITY HEMPCEUTICALS opportunity, they must abide by the following:
a) Independently designed websites must be approved by the INTEGRITY HEMPCEUTICALS Compliance Team;
b) Independently designed websites may not contain the trademark name “INTEGRITY HEMPCEUTICALS” in
c) Independently designed websites must comply with all INTEGRITY HEMPCEUTICALS Compliance standards
d) Independently designed websites must display “Independent Sales Representatives” clearly
at the top of the website page;
e) Sales Representatives may not alter existing INTEGRITY HEMPCEUTICALS materials for their independently
f) Sales Representatives may not sell INTEGRITY HEMPCEUTICALS products on their independently designed
websites. All product sales and new Sales Representatives enrollments must be directed to the Sales Representatives’s INTEGRITY HEMPCEUTICALS replicated website.
Edits to a Sales Representatives’s independently designed website are subject to the same restrictions as are listed for the approval of a new independently designed website. No Sales Representatives may use “blind” ads on the Internet that make product or income claims which are ultimately associated with INTEGRITY HEMPCEUTICALS products, the INTEGRITY HEMPCEUTICALS opportunity, or the INTEGRITY HEMPCEUTICALS Compensation Plan.
The use of any other Internet website or web page (including without limitation auction sites such as eBay, Amazon and Craig’s List, Pinterest, Twitter, LinkedIn) to in any way sell or promote the sale of INTEGRITY HEMPCEUTICALS products, the INTEGRITY HEMPCEUTICALS opportunity, or the Compensation Plan is a breach of the Agreement and may result in any of the disciplinary sanctions set forth in this document. Sales Representatives will be required to agree to additional terms and conditions specifically governing replicated websites and social media.
It is also prohibited for a Sales Representatives to place links to unauthorized websites or webpages onto a website or webpage that has been authorized by INTEGRITY HEMPCEUTICALS.
BRAND AMBASSADORS AGREE THA T INTEGRITY HEMPCEUTICALS MA Y MONITOR THEIR WEBSITES AND CONTENT PERIODICALLY, AND INTEGRITY HEMPCEUTICALS RESERVES THE RIGHT AT ITS SOLE DISCRETION TO REMOVE ANY SITE, WITHOUT NOTICE AND WITH NO OBLIGATION TO REFUND FEES PAID, WHICH IN ITS JUDGMENT IS IN VIOLATION OF THIS AGREEMENT OR OTHERWISE IS UNLAWFUL OR HARMFUL TO INTEGRITY HEMPCEUTICALS AND/OR OTHER USERS.
All contents of the INTEGRITY HEMPCEUTICALS web site and/or self-replicating web site are Copyright © of INTEGRITY HEMPCEUTICALS. All rights reserved. INTEGRITY HEMPCEUTICALS HEMPCEUTICALS-nutraceuticals.com are trademarks of INTEGRITY HEMPCEUTICALS all pending or registered in U.S. Patent and Trademark Office. The material on the INTEGRITY HEMPCEUTICALS website may not be reproduced and may not be distributed, publicly performed, proxy cached or otherwise used, except with the prior express permission of INTEGRITY HEMPCEUTICALS. Other product and company names mentioned in the promotion of INTEGRITY HEMPCEUTICALS might be the trademarks of their respective owners and may be subject to their own Trademark rights.
4.16.4 – Social Media Restrictions
Social Media sites may be used to promote INTEGRITY HEMPCEUTICALS products. PROFILES A SALES REPRESENT A TIVES GENERA TES IN ANY SOCIAL COMMUNITY WHERE INTEGRITY HEMPCEUTICALS IS DISCUSSED OR MENTIONED MUST CLEARLY IDENTIFY THE SALES REPRESENTATIVES AS A INTEGRITY HEMPCEUTICALS SALES REPRESENTATIVES, and when a Sales Representatives participates in those communities, Sales Representatives must avoid inappropriate and non-compliant conversations, comments, images, video, audio, applications or any other adult, profane, discriminatory or vulgar content. The determination of what is inappropriate or non-compliant is at INTEGRITY HEMPCEUTICALS’s sole discretion, and offending Sales Representatives will be subject to disciplinary action. Banner ads and images used on these sites must be current and must come from the INTEGRITY HEMPCEUTICALS approved library. If a link is provided, it must link to the posting Sales Representatives’s Replicated website or an approved third- party website.
a) Anonymous postings or use of an alias on any Social Media site is prohibited, and offending Sales Representatives will be subject to disciplinary action.
b) Sales Representatives may not use blog spam, spamdexing or any other mass-replicated methods to leave blog comments. Comments Sales Representatives create or leave must be useful, unique, relevant and specific to the blog’s article.
c) Sales Representatives must disclose their full name on all Social Media postings, and conspicuously identify themselves as an independent Sales Representatives for INTEGRITY HEMPCEUTICALS. Anonymous postings or use of an alias is prohibited.
d) Postings that are false, misleading, or deceptive are prohibited. This includes, but is not limited to, false or deceptive postings relating to the INTEGRITY HEMPCEUTICALS income opportunity, INTEGRITY HEMPCEUTICALS’s products and services, and/or your biographical information and credentials.
e) Sales Representatives may not “block” or otherwise hinder the INTEGRITY HEMPCEUTICALS Compliance Department from viewing their Social Media postings. Offending Sales Representatives will be subject to disciplinary action.
4.17 – Insurance
4.17.1 – Business Pursuits Coverage
You may wish to arrange insurance coverage for your business. Y our homeowner’s insurance policy may not cover business related injuries or the theft of or damage to your business. Contact your insurance agent to make sure that your business property is protected.
4.18 – International Marketing
Because of critical legal and tax considerations, INTEGRITY HEMPCEUTICALS must limit the marketing and enrollment of INTEGRITY HEMPCEUTICALS services and the presentation of the INTEGRITY HEMPCEUTICALS business to prospective customers, Merchants and Sales Representatives located within the 50 United States of America and any other jurisdiction officially opened by INTEGRITY HEMPCEUTICALS. Sales Representatives are only authorized to do business in the countries in which INTEGRITY HEMPCEUTICALS has announced are open for business in official Company literature.
4.19 – Laws and Ordinances
Sales Representatives shall comply with all federal, state and local laws and regulations in the conduct of their businesses. Many cities and counties have laws regulating certain home-based businesses. In most cases these ordinances are not applicable to Sales Representatives because of the nature of their business.
However, Sales Representatives must obey those laws that do apply to them. If a city or county official tells a Sales Representatives that an ordinance applies to him or her, the Sales Representatives shall comply with the law.
4.20 – Minors
Sales Representatives shall not enroll or recruit individuals under the age of 18 into the INTEGRITY HEMPCEUTICALS program.
4.21 – Actions of Household Members or Affiliated Individuals
If any member of a Sales Representatives’ household, family, or other affiliated individual engages in any activity that, if performed by the Sales Representatives, would violate any provision of the Agreement, such activity will be deemed a violation by the Sales Representatives and INTEGRITY HEMPCEUTICALS may take disciplinary action pursuant to the Statement of Policies against the Sales Representatives.
4.22 – One INTEGRITY HEMPCEUTICALS Business Per Sales Representatives and Per Household
A Sales Representatives may operate or have an ownership interest as a sole proprietorship in only one INTEGRITY HEMPCEUTICALS business. No individual may have, operate or receive compensation from more than one INTEGRITY HEMPCEUTICALS business. Individuals of the same family unit may enter into or have an interest in more than one INTEGRITY HEMPCEUTICALS Business provided a family member acts as the direct sponsor of the other. A “family unit” is defined as spouses, domestic partners and dependent children living at or doing business at the same address.
An exception to the one-business-per-Sales Representatives rule will be considered on a case-by-case basis if two Sales Representatives marry. Requests for exceptions to this policy must be submitted in writing to the Compliance Department.
4.23 – Health Claims
Sales Representatives shall never state or imply that any of the INTEGRITY HEMPCEUTICALS products (or the ingredients therein) can be used to treat, mitigate or cure diseases. In December 2009, the FTC released Guides Concerning the Use of Endorsements and Testimonials in Advertising. The guidelines make clear that any Sales Representatives who provides a testimonial or endorsement about their experience with our products will be viewed as a statement from INTEGRITY HEMPCEUTICALS. INTEGRITY HEMPCEUTICALS products are not FDA approved as drugs; thus, its products cannot be marketed in this fashion.
4.24 – Personal Testimonials
Testimonials about INTEGRITY HEMPCEUTICALS products are not allowed.
4.25 – Requests for Records
Any request from a Sales Representatives for copies of invoices, agreements, Downline activity reports or other records/reports will require a fee of $1.00 per page per copy. This fee covers the expense of mailing and time required to research files and make copies of the records.
4.26 – Sale, Transfer or Assignment of INTEGRITY HEMPCEUTICALS Business
4.26.1 – Although a INTEGRITY HEMPCEUTICALS business is a privately owned, independently operated business, the sale, transfer or assignment of a INTEGRITY HEMPCEUTICALS business, and the sale, transfer or assignment of an interest in a Business Entity that owns or operates a INTEGRITY HEMPCEUTICALS Sales Representatives business, is subject to certain limitations. If a Sales Representatives wishes to sell his or her INTEGRITY HEMPCEUTICALS business, or interest in a Business Entity that owns or operates an INTEGRITY HEMPCEUTICALS business, the following criteria must be met:
a) The Sales Representatives membership is owned (100%) by the Seller/Transferor
b) The selling Sales Representatives must be qualified at the Director level or higher,
c) The selling Sales Representatives must offer INTEGRITY HEMPCEUTICALS the right of first refusal to purchase the
business on the same terms as agreed upon with a third-party buyer. INTEGRITY HEMPCEUTICALS shall have fifteen (15) days from the date of receipt of the written offer from the seller to exercise its right of first refusal.
d) The buyer or transferee must become a qualified Sales Representatives. If the buyer is an active INTEGRITY HEMPCEUTICALS Sales Representatives, he or she must first terminate his or her INTEGRITY HEMPCEUTICALS business and wait six (6) calendar months before acquiring any interest in a different INTEGRITY HEMPCEUTICALS business;
e) Before the sale, transfer or assignment can be finalized and approved by INTEGRITY HEMPCEUTICALS, any debt obligations the selling party has with INTEGRITY HEMPCEUTICALS must be satisfied.
f) The selling party must be in good standing and not in violation of any of the terms of the Agreement in order to be eligible to sell, transfer or assign a INTEGRITY HEMPCEUTICALS Sales Representatives business.
To convey, sell, assign, or otherwise transfer a INTEGRITY HEMPCEUTICALS Sales Representatives Business or any interest therein, a Member must contact the INTEGRITY HEMPCEUTICALS Compliance Department and provide the completed Sales/Transfer of INTEGRITY HEMPCEUTICALS Business form, follow its internal policies, and meet any requirements, as may be amended from time to time, including the payment of a standard processing fee.
4.27 – Separation of a INTEGRITY HEMPCEUTICALS Sales Representatives Business
In the event of a dissolution of marriage of a INTEGRITY HEMPCEUTICALS Sales Representatives, and a spouse, arrangements must be made to assure that any division of the business assets is accomplished so as not to adversely affect the interests and income of other businesses up or down the line of sponsorship. If the separating parties fail to provide for the best interests of other Sales Representatives and the Company, INTEGRITY HEMPCEUTICALS may be forced to involuntarily terminate the Sales Representatives Agreement.
4.27.1 – During the pendency of a divorce or dissolution, the Company shall treat the business according to the status quo as existed prior to the filing of the divorce or dissolution. Under no circumstances will the Downline Organization of divorcing spouses be divided. Similarly, under no circumstances will INTEGRITY HEMPCEUTICALS split commission and bonus checks between divorcing spouses. INTEGRITY HEMPCEUTICALS will recognize only one Downline Organization and will issue only one commission check per INTEGRITY HEMPCEUTICALS business per commission cycle. Commission checks shall always be issued to the individual whose name appears on the Sales Representatives Agreement.
4.28 – Sponsoring
All active Sales Representatives in good standing have the right to sponsor and enroll others into INTEGRITY HEMPCEUTICALS. Sales Representatives sponsoring a prospective Sales Representatives should not accept personally addressed enrollment checks. New Sales Representatives enrollments should be completed via their Sponsor’s INTEGRITY HEMPCEUTICALS replicated website. Each prospective Sales Representatives has the ultimate right to choose his or her own sponsor. If two Sales Representatives claim to be the sponsor of the same new Sales Representatives; the Company shall regard the first application received by the Company as controlling.
4.29 – Stacking
“Stacking” is strictly prohibited. The term “stacking” includes: (a) violating the one-business-per- household rule and/or (b) enrolling fictitious individuals or entities into the INTEGRITY HEMPCEUTICALS Compensation Plan, in an attempt to manipulate the Compensation Plan.
4.30 – Telemarketing
The Federal Trade Commission and the Federal Communications Commission each have laws that restrict telemarketing practices.
Both federal agencies (as well as a number of states) have “do not call” regulations as part of their telemarketing laws. While you may not consider yourself a “telemarketer” in the traditional sense of the word, these regulations broadly define the term “telemarketer” and “telemarketing” so that your inadvertent action of calling someone whose telephone number is listed on the federal “do not call” registry could cause you to violate the law. Moreover, these regulations must not be taken lightly, as they carry significant penalties (up to $11,000.00 per violation).
Therefore, Sales Representatives must not engage in telemarketing relative to the operation of their INTEGRITY HEMPCEUTICALS businesses. The term “telemarketing” means the placing of one or more telephone calls to an individual or entity to induce the purchase of an INTEGRITY HEMPCEUTICALS product or service, or to recruit them for the INTEGRITY HEMPCEUTICALS opportunity. “Cold calls” made to prospective customers or Sales Representatives that promote either INTEGRITY HEMPCEUTICALS’s products or services or the INTEGRITY HEMPCEUTICALS opportunity constitute telemarketing and are prohibited “prospect”. However, a telephone call(s) placed to a prospective customer or Sales Representatives (a is permissible under the following situations:
a) If the Sales Representatives has an established business relationship with the prospect. An “established business relationship” is a relationship between a Sales Representatives and a prospect based on the prospect’s purchase, rental or lease of goods or services from the Sales Representatives, or a financial transaction between the prospect and the Sales Representatives, within the 18 months immediately preceding the date of a telephone call to induce the prospect’s purchase of a product or service.
b) The prospect’s personal inquiry or application regarding a product or service offered by the Sales Representatives within the 3 months immediately preceding the date of such a call.
c) If the Sales Representatives receives written and signed permission from the prospect authorizing the Sales Representatives to call. The authorization must specify the telephone number(s) that the Sales Representatives is authorized to call.
d) You may call family members, personal friends and acquaintances. An “acquaintance” is someone with whom you have at least a recent first-hand relationship (i.e., you have recently personally met him or her). Bear in mind, however, that if you make a habit of “card collecting” with everyone you meet and subsequently calling them, the FTC may consider this a form of telemarketing that is not subject to this exemption. Thus, if you engage in calling “acquaintances,” you must make such calls on an occasional basis only and not make this a routine practice.
In addition, Sales Representatives shall not use automatic telephone dialing systems relative to the operation of their INTEGRITY HEMPCEUTICALS businesses. The term “automatic telephone dialing system” means equipment which has the capacity to (a) store or produce telephone numbers to be called using a random or sequential number generator and (b) to dial such numbers.
4.31 – Consent to Images and Recordings
Sales Representatives agree to permit INTEGRITY HEMPCEUTICALS to obtain photographs, videos, and other recorded media of their likenesses. During the term of this agreement and for two years thereafter, Sales Representatives acknowledge and agree to allow any such recorded media to be reproduced, published, distributed, broadcast, exhibited and/or in any other way used by INTEGRITY HEMPCEUTICALS for any lawful purpose, and without compensation.
SECTION 5 – RESPONSIBILITIES OF SALES REPRESENTATIVES
5.1 – Continuing Development Obligations
5.1.1 – Ongoing Training
Any Sales Representatives who sponsors another Sales Representatives into INTEGRITY HEMPCEUTICALS must perform a bona fide assistance and training function to ensure that his or her Downline is properly operating his or her INTEGRITY HEMPCEUTICALS business. Sales Representatives must have ongoing contact and communication with the Sales Representatives in their Downline Organizations. Examples of such contact and communication may include, but are not limited to, newsletters, written correspondence, personal meetings, telephone contact, voice mail, electronic mail and the accompaniment of Downline Sales Representatives to INTEGRITY HEMPCEUTICALS meetings, training sessions, and other functions. Upline Sales Representatives are also responsible to motivate and train new Sales Representatives in INTEGRITY HEMPCEUTICALS product knowledge, effective sales techniques, the INTEGRITY HEMPCEUTICALS Compensation Plan and compliance with Company Policies and Procedures. Communication with and the training of Downline Sales Representatives must not, however, violate Section 4.2 (regarding the development of Sales Representatives- produced sales aids and promotional materials). Sales Representatives cannot charge for training.
Upon request, every Sales Representatives should be able to provide documented evidence to INTEGRITY HEMPCEUTICALS of his or her ongoing fulfillment of the responsibilities of a sponsor.
5.1.2 – Increased Training Responsibilities
As Sales Representatives progress through the various levels of leadership, they will become more experienced in sales techniques, product knowledge and understanding of the INTEGRITY HEMPCEUTICALS program. They will be called upon to share this knowledge with lesser-experienced Sales Representatives within their organization.
5.2 – Non-disparagement
INTEGRITY HEMPCEUTICALS wants to provide its Sales Representatives with the best products, compensation plan and service in the industry. Accordingly, we value your constructive criticisms and comments. All such comments should be submitted in writing to the INTEGRITY HEMPCEUTICALS corporate offices. While INTEGRITY HEMPCEUTICALS welcomes constructive input, negative comments and remarks made in the field by Sales Representatives about the Company, its products, or its Compensation Plan serve no purpose other than to sour the enthusiasm of other INTEGRITY HEMPCEUTICALS Sales Representatives. For this reason, and to set the proper example for their Downline, Sales Representatives must not disparage, demean or make negative remarks about INTEGRITY HEMPCEUTICALS, other INTEGRITY HEMPCEUTICALS Sales Representatives, INTEGRITY HEMPCEUTICALS’s services, the Compensation Plan or INTEGRITY HEMPCEUTICALS’s directors, officers or employees.
5.3 – Providing Documentation to Applicants
Sales Representatives must provide the most current version of the Policies and Procedures and the Compensation Plan to individuals whom they are sponsoring to become Sales Representatives before the applicant signs a Sales Representatives Agreement. Additional copies of Policies and Procedures can be found on the INTEGRITY HEMPCEUTICALS website at INTEGRITY HEMPCEUTICALS.com, or in your business center under the forms section.
5.4 – Reporting Policy Violations
Sales Representatives observing a policy violation by another Sales Representatives should submit a written report of the violation directly to the attention of the INTEGRITY HEMPCEUTICALS Compliance Department. Details of the incident(s), such as dates, number of occurrences, persons involved and any supporting documentation, should be included in the report.
SECTION 6 – SALES REQUIREMENTS
6.1 – Product Sales
The INTEGRITY HEMPCEUTICALS Compensation Plan is based upon the sale of INTEGRITY HEMPCEUTICALS services to end user consumers. Sales Representatives must fulfill personal and downline organization sales requirements (as well as meet other responsibilities set forth in the Agreement) to be eligible for bonuses, commissions and advancement to higher levels of achievement. There are no requirements for Sales Representatives to purchase product to qualify for commissions. Sales Representatives certify by the reordering of additional products that they have consumed or sold at least 70% of the products purchased in their previous order. Purchasing product solely for the purpose of collecting bonuses or achieving rank is prohibited. INTEGRITY HEMPCEUTICALS retains the right to limit the amount of purchases you may make if, in our sole judgment, we believe those purchases are being made solely for qualification purposes instead of for consumption or resale.
6.2 – Retail Sales
INTEGRITY HEMPCEUTICALS wants to ensure that prices and quality for its products and services are not destabilized when sold through a retailing environment. Therefore, Products sold in a retail environment will be subject to a minimum advertised retail price. The minimum advertised price of INTEGRITY HEMPCEUTICALS’s products sold in a retail environment (such as a grocery store, eBay, convenience store, market, etc.) is listed on the INTEGRITY HEMPCEUTICALS website. Any Sales Representatives who knowingly fails to honor the minimum price set by INTEGRITY HEMPCEUTICALS for its products and services will be subject to termination. Product should be provided immediately to the purchaser when completing a physical sale. INTEGRITY HEMPCEUTICALS products which are sold at the minimum advertised price must be in the original, unopened packaging. Sales Representatives may not alter, repackage, re-label, affix additional labels of information or otherwise change any Company product, nor sell any such product under any other name.
6.2.1 – Kiosks, Booths and Stands
To align with the current business model of the Company, INTEGRITY HEMPCEUTICALS does not allow its Sales Representatives to host kiosks, booths, stands, or the like for the purpose of education or sale of INTEGRITY HEMPCEUTICALS products or opportunity in any space (including, but not limited to, trade shows, mall kiosks, bazaars, boutiques, fairs, and swap meets) without the prior written authorization of INTEGRITY HEMPCEUTICALS.
6.3 – Territory Restrictions
There are no exclusive territories granted to anyone. No franchise fees are required.
SECTION 7 – BONUSES AND COMMISSIONS
7.1 – Bonus and Commission Qualifications
A Sales Representatives must be active and in compliance with the Agreement and these policies to qualify for bonuses and commissions. So long as a Sales Representatives complies with the terms of the Agreement and these policies, INTEGRITY HEMPCEUTICALS shall pay commissions to such Sales Representatives in accordance with the Compensation Plan. The minimum amount for which INTEGRITY HEMPCEUTICALS will issue a commission payment is $25.00. If a Sales Representatives’ bonuses and commissions do not equal or exceed $25.00, the Company will accrue the commissions and bonuses until they total $25.00. Commissions will be issued once $25.00 has been accrued via our Payquicker payment platform.
7.2 – Commission Payments and Promotions
7.2.1 – Payments, Calculations, and Bonuses
Commissions will be distributed in accordance with the Compensation Plan. Commissions will be calculated according to the level for which a Sales Representatives actually satisfied all of the requirements according to the Compensation Plan rather than the highest rank or title achieved. Commission reports will be provided to Sales Representatives on-line, via web access.
7.2.2 – Promotions
Promotions are determined based on business organization and sales activity for each applicable period.
7.3 – Adjustment to Bonuses and Commissions
7.3.1 – Adjustments for Returned Products
Sales Representatives receive bonuses and commissions based on the actual enrollment for services to merchants. When a service is cancelled and refund is authorized by the Company, the bonuses and commissions attributable to the refunded service(s) will be deducted in the month in which the refund is given, and continuing every pay period thereafter until the commission is recovered from the Sales Representatives who received bonuses and commissions on the sales of the refunded service(s).
7.4 – Reports
All information provided by INTEGRITY HEMPCEUTICALS in online or telephonic Downline Activity Reports, including but not limited to personal and group sales volume (or any part thereof), and Downline sponsoring activity is believed to be accurate and reliable. Nevertheless, due to various factors, including the inherent possibility of human and mechanical error; the accuracy, completeness and timeliness of orders; denial of credit card and electronic check payments; returned products; and credit card and electronic check charge-backs, the information is not guaranteed by INTEGRITY HEMPCEUTICALS or any persons creating or transmitting the information. All personal and group sales volume information is provided “as is” without warranties, expressed or implied, or representations of any kind whatsoever. In particular, but without limitation, there shall be no warranties of merchantability, fitness for a particular use or non-infringement.
To the fullest extent permissible under applicable law, INTEGRITY HEMPCEUTICALS and/or other persons creating or transmitting the information will in no event be liable to any Sales Representatives or anyone else for any direct, indirect, consequential, incidental, special or punitive damages that arise out of the use of or access to personal and group sales volume information (including but not limited to lost profits, bonuses, or commissions, loss of opportunity and damages that may result from inaccuracy, incompleteness, inconvenience, delay or loss of the use of the information), even if INTEGRITY HEMPCEUTICALS or other persons creating or transmitting the information shall have been advised of the possibility of such damages. To the fullest extent permitted by law, INTEGRITY HEMPCEUTICALS or other persons creating or transmitting the information shall have no responsibility or liability to you or anyone else under any tort, contract, negligence, strict liability, products liability or other theory with respect to any subject matter of this agreement or terms and conditions related thereto.
Access to and use of INTEGRITY HEMPCEUTICALS’s online reporting services and your reliance upon such information is at your own risk. All such information is provided to you “as is.” If you are dissatisfied with the accuracy or quality of the information, your sole and exclusive remedy is to discontinue use of and access to INTEGRITY HEMPCEUTICALS’ online reporting services and your reliance upon the information.
SECTION 8 – SATISFACTION GUARANTEED AND RETURN OF SALES AIDS
INTEGRITY HEMPCEUTICALS offers a one hundred percent (100% – less shipping charges), thirty- day guarantee for all customers and Sales Representatives, in the event that any of the INTEGRITY HEMPCEUTICALS products were defective. Defective products must be returned to INTEGRITY HEMPCEUTICALS, which, upon inspection, shall be replace at INTEGRITY HEMPCEUTICALS’s sole discretion. Representatives shall not be entitled to any additional compensation associated with a product replacement.
8.1 – Voluntary Cancellation of Contract
Requests by a INTEGRITY HEMPCEUTICALS Sales Representatives to return their sales aids or inventory for a refund will be treated as a request to voluntarily cancel that Sales Representatives business.
The request for Buy Back must be made in writing within 90 days of the original purchase date. Reimbursement will be made for the wholesale value of the original product, less a 10% restocking charge, freight, rebates, bonuses, and personal discounts (or as applicable law dictates), and the Company shall repurchase the inventory and sales aids and the Associate’s Agreement shall be canceled. A Sales Representatives may only return sales aids or inventory purchased by him or her that are in new and resalable condition. Please refer to the Company Return and Refund Policy document for additional details and requirements in processing your return/refund.
Upon receipt of the sales aids or inventory, the Sales Representatives will be reimbursed 90% of the cost of the original purchase price(s), not to include shipping and handling charges. If the purchases were made through a credit card, the refund will be credited back to the same account.
a) Sales Representatives must inform the company of intent to exercise the sales aid and inventory buy-back option within 10 business days of resignation notice.
b) All products to be returned for refund under this provision must be approved in advance of shipment to INTEGRITY HEMPCEUTICALS, by calling the Customer Services Department.
c) Sales Representatives will be asked to submit invoices detailing the sales aid and inventory items to be returned.
d) Upon approval from the company, returns may be sent to the company’s headquarters and must be accompanied by an invoice copy for each item
8.2 – Return Process
A. All returns, whether by a Customer, or Sales Representatives, must be made as follows:
Obtain RMA (Return Merchandise Authorization) from INTEGRITY HEMPCEUTICALS Nutraceuticals.
Ship items to the address provided by INTEGRITY HEMPCEUTICALS Nutraceuticals Customer service when you are
given your RMA.
Provide a copy of the invoice with the returned products or service. Such invoice must
reference the RMA and include the reason for the return.
Ship back product in manufacturer’s box exactly as it was delivered.
B. All returns must be shipped to INTEGRITY HEMPCEUTICALS Nutraceuticals pre-paid, as INTEGRITY HEMPCEUTICALS does not accept shipping collect packages. INTEGRITY HEMPCEUTICALS recommends shipping returned product by UPS or FedEx with tracking, as risk of loss in shipping the returned product shall be borne solely by the Customer, or Sales Representatives. If returned product is not received at INTEGRITY HEMPCEUTICALS Distribution Center, it is the responsibility of the Customer, or Sales Representatives to trace the shipment and no credit will be applied.
C. Shipping charges will not be refunded
Please refer to the Company Return and Refund Policy document for additional details and requirements in processing your return/refund.
8.3 – Montana Residents
A Montana resident may cancel his or her Sales Representatives Agreement within fifteen (15) days from the date of enrollment and may receive a full refund within such time period for good and resalable sales aids or trainings that have not been attended.
SECTION 9 – DISPUTE RESOLUTION AND DISCIPLINARY PROCEEDINGS
9.1 – Disciplinary Sanctions
Violation of the Agreement, these Policies and Procedures or any illegal, fraudulent, deceptive or unethical business conduct by a Sales Representatives may result, at INTEGRITY HEMPCEUTICALS’s discretion, in one or more of the following corrective measures:
a) Issuance of a written warning or admonition;
b) Requiring the Sales Representatives to take immediate corrective measures;
c) Imposition of a fine, which may be withheld from bonus and commission checks;
d) Loss of rights to one or more bonus and commission checks;
e) The withholding from a Sales Representatives of all or part of the Sales Representatives’ bonuses
and commissions during the period that INTEGRITY HEMPCEUTICALS is investigating any conduct allegedly in violation of the Agreement. If a Sales Representatives’ business is canceled for disciplinary reasons, the Sales Representatives will not be entitled to recover any commissions withheld during the investigation period;
f) Suspension of the individual’s Sales Representatives Agreement for one or more pay periods;
g) Involuntary termination of the offender’s Sales Representatives Agreement;
h) Any other measure expressly allowed within any provision of the Agreement or that INTEGRITY HEMPCEUTICALS deems practicable to implement and appropriate to equitably resolve injuries caused partially or exclusively by the Sales Representatives’ policy violation or contractual breach; or
i) In situations deemed appropriate by INTEGRITY HEMPCEUTICALS, the Company may institute legal proceedings for monetary and/or equitable relief.
9.2 – Grievances and Complaints
When a Sales Representatives has a grievance or complaint with another Sales Representatives regarding any practice or conduct in relationship to their respective INTEGRITY HEMPCEUTICALS businesses, the complaining Sales Representatives should first report the problem to his or her sponsor, who should review the matter and try to resolve it with the other party’s Upline sponsor. If the matter cannot be resolved, it must be reported in writing to the Company. The Company will review the facts and determine if a policy violation has occurred and take appropriate action.
9.3 – Product Liability Claims and Indemnification
INTEGRITY HEMPCEUTICALS maintains product liability insurance to protect the Company and its Sales Representatives so long as the Sales Representatives are marketing INTEGRITY HEMPCEUTICALS products in the regular course of conduct and in accordance with Company policies and applicable laws and regulations.
Subject to the limitations set forth in this Section, INTEGRITY HEMPCEUTICALS will defend Sales Representatives from product liability claims made by third-party customers alleging injury from the use of a INTEGRITY HEMPCEUTICALS product. Sales Representatives must promptly notify INTEGRITY HEMPCEUTICALS in writing of any such claim, no later than ten (10) days from the date of the third-party claimant’s letter alleging injury. Failure to so notify INTEGRITY HEMPCEUTICALS in accordance with this Section shall alleviate any obligation of INTEGRITY HEMPCEUTICALS respecting such claim.
Sales Representatives must allow INTEGRITY HEMPCEUTICALS to assume the sole and absolute discretion respecting the defense of any third-party claim, and the use and choice of counsel as a condition to INTEGRITY HEMPCEUTICALS’s obligation to any Sales Representatives in accordance with this Section.
INTEGRITY HEMPCEUTICALS shall have no obligation to indemnify a Sales Representatives against any third-party claim if: (a) the Sales Representatives has not complied with the Agreement respecting obligations and limitations covering the distribution and/or sale of the products; or (b) the Sales Representatives has repackaged, altered or misused the product, made claims or given instructions or recommendations respecting the use, safety, efficacy, benefits or results, which do not comply with the approved literature of INTEGRITY HEMPCEUTICALS; (c) the Sales Representatives settles or attempts to settle a claim without INTEGRITY HEMPCEUTICALS’s written approval; or (d) the claim arises from the sole negligence or willful misconduct of the Sales Representatives.
9.4 – Arbitration
Any controversy or claim arising out of or relating to the Agreement, or the breach thereof, shall be settled by confidential arbitration administered by the American Arbitration Association or other recognized arbitration service, under its Commercial Arbitration Rules, and judgment on the award rendered by the arbitrator and may be entered in any court having jurisdiction thereof. Sales Representatives waive all rights to trial by jury or to any court. All arbitration proceedings shall be held in the County of Miami-Dade, FL, unless the laws of the state in which a Sales Representatives resides expressly require the application of its laws, in which case the arbitration shall be held in the capital of that state. All parties shall be entitled to all discovery rights pursuant to the Federal Rules of Civil Procedure.
NO CLASS ACTION, OR OTHER REPRESENTATIVE ACTION OR PRIVATE ATTORNEY GENERAL ACTION OR JOINDER OR CONSOLIDATION OF ANY CLAIM WITH A CLAIM OF ANOTHER PERSON OR CLASS OF CLAIMANTS SHALL BE ALLOWABLE. SALES REPRESENTATIVES WAIVE ALL RIGHTS TO CLASS ACTION PARTICIPATION.
There shall be one arbitrator, an attorney at law, who shall have expertise in business law transactions, with a strong preference being an attorney knowledgeable in the direct selling industry, selected from the panel that the American Arbitration Panel provides. Each party to the arbitration shall be responsible for its own, costs and expenses of arbitration, including legal and filing fees. The decision of the arbitrator shall be final and binding on the parties and may, if necessary, be reduced to a judgment in any court of competent jurisdiction. This Agreement to arbitration shall survive any termination or expiration of the Agreement. Sales Representatives will keep all arbitration activities confidential.
Nothing in these Policies and Procedures shall prevent INTEGRITY HEMPCEUTICALS from applying to and obtaining from any court having jurisdiction a writ of attachment, a temporary injunction, preliminary injunction, permanent injunction or other relief available to safeguard and protect INTEGRITY HEMPCEUTICALS’s interest prior to, during or following the filing of any arbitration or other proceeding or pending the rendition of a decision or award in connection with any arbitration or other proceeding.
9.5 – Governing Law, Jurisdiction and Venue
The law of the State of Florida shall govern all other matters relating to or arising from the Agreement. Jurisdiction and venue shall be Miami-Dade County, State of Florida. The Federal Arbitration Act shall govern all matters relating to arbitration.
9.5.1 – Louisiana Residents: Notwithstanding the foregoing, Louisiana residents may bring an action against the Company with jurisdiction and venue as provided by Louisiana law.
SECTION 10 – INACTIVITY AND CANCELLATION
10.1 – Effect of Cancellation
So long as a Sales Representatives remains active and complies with the terms of the Sales Representatives Agreement and these Policies and Procedures, INTEGRITY HEMPCEUTICALS shall pay commissions to such Sales Representatives in accordance with the Compensation Plan. A Sales Representatives’ bonuses and commissions constitute the entire consideration for the Sales Representatives’ efforts in generating sales and all activities related to generating sales (including building a Downline Organization). Following a Sales Representatives’ termination for inactivity, or voluntary or involuntary termination of his or her Sales Representatives Agreement (all of these methods are collectively referred to as “termination”), the former Sales Representatives shall have no right, title, claim or interest to the marketing organization that he or she operated, or any commission or bonus from the sales generated by the organization. A Sales Representatives whose business is terminated will lose all rights as a Sales Representatives. This includes the right to sell INTEGRITY HEMPCEUTICALS products and services and the right to receive future commissions, bonuses or other income resulting from the sales and other activities of the Sales Representatives’ former Downline sales organization. In the event of termination, Sales Representatives agree to waive all rights they may have, including but not limited to property rights, to their former Downline organization and to any bonuses, commissions or other remuneration derived from the sales and other activities of his or her former Downline organization.
Following a Sales Representatives’ termination of his or her Sales Representatives Agreement, the former Sales Representatives shall not hold himself or herself out as a INTEGRITY HEMPCEUTICALS Sales Representatives. A Sales Representatives whose Sales Representatives Agreement is terminated shall receive commissions and bonuses only for the last full pay period he or she was active prior to cancellation (less any amounts withheld during an investigation preceding an involuntary termination).
10.2 – Involuntary Termination
A Sales Representatives’ violation of any of the terms of the Agreement, including any amendments that may be made by INTEGRITY HEMPCEUTICALS in its sole discretion, may result in any of the sanctions listed in Section 9.1, including the involuntary termination of his or her Sales Representatives Agreement.
Cancellation shall be effective on the date on which written notice is electronically mailed (email), mailed, faxed or delivered to an express courier to the Sales Representatives’ email address, last known address (or fax number), or to his or her attorney, or when the Sales Representatives receives actual notice of termination, whichever occurs first.
10.3 – Voluntary Termination
A Sales Representatives has a right to cancel, at any time, regardless of reason. Termination must be submitted in writing to the Company at its principal business address. The written notice must include the Sales Representatives’ signature, printed name, address and Sales Representatives ID number. Sales Representatives who have resigned may re-apply to become a Sales Representatives with INTEGRITY HEMPCEUTICALS after 6 months. A Sales Representatives’ position is subject to termination due to inactivity (i.e., merchant enrollments, no commissions, no sponsoring; and no attendance at any INTEGRITY HEMPCEUTICALS functions, participation in any other form of Sales Representatives activity, or operation of any other INTEGRITY HEMPCEUTICALS business) after being inactive for six (6) full calendar months.
10.4 – Non-Renewal
A Sales Representatives may also voluntarily cancel his or her Sales Representatives Agreement by failing to maintain the Agreement annually. The Company may also elect not to renew a Sales Representatives’ Agreement.
10.5 – Complete Agreement